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Meridian theme support

Questions about the Meridian Shopify theme? Send us your store URL and the problem, and we'll help.

Before you write

Most setup questions are answered in the Meridian documentation, including the lens metafields and the range format.

Support policy

We reply within two business days, Monday to Friday, in English or Turkish.

  • Covered: questions about theme settings, sections and the lens metafields, and bugs in the theme.
  • Not covered: changes to theme code, third-party apps, custom design work and legal advice on prescription rules.

Include your store URL, a product that shows the problem and the steps to see it. It helps us answer in one reply.

Contact support
Up to 3 files, 10 MB each: images, PDF, MP4 or MOV video, or plain text.